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Portrait of Bennie Williams

My Story

From a DOS manual to keeping a children's hospital running.

It started with a DOS manual in the 1980s. I was a kid with a computer and no plan - just curiosity. That curiosity turned into 12 years in the U.S. Navy, serving on three aircraft carriers as a Disbursing Clerk and the unit's go-to IT resource. The Navy taught me how systems work under pressure, and what it means when something breaks at 3 a.m. and there's no one to call.

After the Navy, I went to Lockheed Martin. Eight years, starting as a Systems Administrator and working up to leading a team of 12 Windows engineers. I ran the local data center for the HUD HITS program in Lanham and authored technical content for contract bids valued above $200M. There was a nine-month interval at Infinite Group as a VMware consultant - my first real dive into virtualization, which became a decade of certifications.

Then nine years at Accenture. I started as an infrastructure cloud consultant - IRS, then PHH Mortgage - and moved into delivery management. I consolidated 17 data centers to 10, a 41% reduction, while growing a distributed engineering team from 16 to 32 across four continents. 800,000 users. $10M+ budgets. Twelve time zones.

Oracle brought me in on the Cerner contract at Children's National Hospital in August 2023. Four months later, the hospital recruited me in-house. Now I direct the data center and infrastructure operations — a Kyndryl-managed Tier 1/2 team and a $10M+ estate, through overlapping enterprise platform transitions. In a pediatric hospital, infrastructure downtime is a patient-care event, not a service ticket.

What Drives Me

Understand the system, take care of your people, and solve the actual problem in front of you. That's it. Everything else - tools, frameworks, certifications - is in service of those three things.

I've spent 32 years in IT because I like knowing how things work at the bottom of the stack. When something breaks at 3 a.m., I want to be the person who can trace it from the application to the hypervisor to the cable. That depth is what makes infrastructure leadership possible.

Outside the Data Center

I run a homelab - Docker, Traefik, Cloudflare, UniFi, Synology - because infrastructure is more than a job. I build AI agents with Copilot, n8n, and Python, and I teach non-technical operators how to use AI in their own work without needing an engineer.

You can see repos I follow on my repos page.

When I take on commercial work - AI automation, infrastructure consulting, education - it happens through Digital Ethnicity.

Work with me through Digital Ethnicity